mobapay Terms and Conditions — What You Need to Know Before You Play

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and mobapay ("we," "us," or "our") governing your access to and use of the mobapay platform, including the website at mobapay.bet, the mobile application, and all related services. By creating an account, logging in, or placing any bet or wager on the platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not register an account or use any part of the platform. We reserve the right to update or amend these Terms at any time, and continued use of the platform after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically to stay informed of any updates that may affect your rights and obligations as a player.

To register and maintain an account on mobapay, you must meet all of the following eligibility requirements at all times. You must be at least 21 years of age, as required under applicable Philippine law governing online gaming and betting activities. You must be physically located in the Philippines at the time of registration and during your use of the platform, and you must not be accessing the platform from a jurisdiction where online betting is prohibited or restricted. You are permitted to hold only one account on the platform — creating multiple accounts for the same individual is strictly prohibited and may result in the suspension or permanent closure of all associated accounts. When registering, you must provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, and valid contact details. We reserve the right to request identity verification documents at any time to confirm your eligibility, and failure to provide these documents within a reasonable timeframe may result in account restrictions or closure.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your account access with any other person, and you must not allow any third party to use your account to place bets, access funds, or perform any other activity on the platform. If you suspect that your account has been accessed without your authorisation, you must notify us immediately so that appropriate action can be taken to secure your account. All activity that occurs under your account credentials will be treated as having been carried out by you, and you will be held responsible for any bets placed, transactions made, or actions taken through your account. We strongly recommend that you use a strong, unique password for your mobapay account and that you do not reuse passwords from other websites or services. We will never ask you to share your password with our support team or any other representative of the platform.

All financial transactions on the mobapay platform are conducted in Philippine pesos (PHP), and we support a range of local payment channels that are commonly used by Filipino players. Deposits are credited to your account balance upon successful confirmation from the relevant payment provider, and you should allow for standard processing times as indicated during the deposit process. Withdrawals are processed to the same payment method used for your most recent deposit, subject to verification checks and any applicable minimum or maximum withdrawal limits that are displayed within your account settings. We reserve the right to conduct additional identity and source-of-funds verification before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected. Any funds in your account that are found to have been deposited through fraudulent means, chargebacks, or unauthorised payment methods will be forfeited, and the account will be subject to immediate suspension pending investigation. It is your responsibility to ensure that the payment details you provide are accurate and belong to an account or method registered in your own name.

All bets placed on the mobapay platform are subject to the specific rules applicable to the relevant sport, event, or game type, which are displayed within the relevant section of the platform at the time of placing the bet. Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or amended by the player — please review your selections carefully before confirming any wager. We reserve the right to void any bet that has been placed on an event where the outcome was already known at the time of placement, or where there is evidence of match manipulation, data error, or technical fault that materially affected the odds displayed. In the event of a dispute regarding the outcome of a bet or the settlement of a wager, our records and system logs will be treated as the definitive source of truth, and our decision on such matters will be final. The platform is intended for personal entertainment use only — any use of automated systems, bots, scripts, or other tools to place bets or interact with the platform in a non-human manner is strictly prohibited and will result in immediate account termination. We reserve the right to limit, restrict, or close the account of any player whose betting patterns suggest abuse of the platform or its systems.

mobapay is committed to promoting responsible gaming practices and providing a safe, enjoyable environment for all Filipino players on the platform. We encourage all players to set personal deposit limits, session time limits, and loss limits to help manage their gaming activity within healthy boundaries. If you feel that your gaming behaviour is becoming problematic or is causing financial, emotional, or personal difficulties, we strongly encourage you to visit our Responsible Gaming page for guidance and access to support resources available in the Philippines. Players who wish to take a break from the platform may request a temporary self-exclusion period by contacting our support team, during which time their account will be suspended and they will not be able to log in or place bets. We reserve the right to enforce responsible gaming measures on any account where we identify patterns of behaviour that suggest a player may be experiencing difficulties, including but not limited to placing unusually large bets, chasing losses, or making frequent deposits in rapid succession. Gambling should always be treated as a form of entertainment, not as a source of income or a way to resolve financial problems.

The following activities are strictly prohibited on the mobapay platform and will result in immediate account suspension, forfeiture of funds, and potential referral to the relevant authorities. You must not use the platform for any unlawful purpose, including money laundering, fraud, or any activity that violates applicable Philippine law or international regulations. You must not attempt to manipulate, hack, reverse-engineer, or otherwise interfere with the platform's software, systems, or security measures. Collusion between players — including coordinating bets with other users to gain an unfair advantage — is prohibited and will be treated as a serious breach of these Terms. You must not use the platform to harass, threaten, or abuse other players or members of our support team. Any attempt to exploit technical errors, glitches, or vulnerabilities in the platform to gain an unfair financial advantage will be treated as fraudulent activity, and any winnings derived from such exploitation will be voided. We reserve the right to take all necessary legal and technical measures to protect the integrity of the platform and the interests of legitimate players.

All content on the mobapay platform, including but not limited to the website design, logos, graphics, text, software, game interfaces, and data feeds, is the exclusive intellectual property of mobapay or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only, and this licence does not extend to any commercial use, reproduction, distribution, or modification of any platform content. You must not copy, scrape, frame, or republish any part of the platform without our prior written consent. Any feedback, suggestions, or ideas you submit to us regarding the platform may be used by us freely and without any obligation to compensate you. The mobapay name, logo, and associated brand elements are registered trademarks and may not be used in any context without our express written permission. Unauthorised use of our intellectual property may result in legal action.

The mobapay platform is provided on an "as is" and "as available" basis, and we make no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of the platform or any of its features. To the fullest extent permitted by applicable Philippine law, mobapay shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to losses arising from technical faults, service interruptions, data errors, or delays in payment processing. We are not responsible for any losses you incur as a result of your own betting decisions, and we do not guarantee any particular outcome or return on any bet placed on the platform. In jurisdictions where the exclusion of certain types of liability is not permitted, our liability shall be limited to the maximum extent allowed by law. Nothing in these Terms shall exclude or limit our liability for fraud, gross negligence, or any other matter that cannot be excluded or limited under applicable law. Your use of the platform is entirely at your own risk.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines, and any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the remaining Terms, which shall continue in full force and effect. Any failure by us to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision at a later time. These Terms constitute the entire agreement between you and mobapay with respect to your use of the platform and supersede all prior agreements, representations, or understandings relating to the same subject matter. If you have any questions about these Terms or your rights and obligations as a player, please visit our FAQ page or contact our support team at [email protected] for clarification before using the platform.